All the products that I purchased on Urban Space did actually blow my mind. Everything was of premium quality, the fabric is amazing, kudos to Urban Space. Keep bringing quality and trend to our homes
Exchange / Return Policy
We want you to find the perfect fit for your home, so we are happy to exchange or take returns without putting any sort of conditions on your choices. And to make it smoother, the entire process is online without any manual intervention. You can head on to our Returns/Exchange page and file for the same. You don't need an account also, just order id and phone number/email id used while booking order.
Once the request is received, product will be picked up from your doorstep. Once we receive the product and is done QC at our end, we process the exchange order in case of exchange request or process the refund in case of return request. There is a reverse shipping fee or convenience charge for returns / exchanges as below
For Exchange: 75/- quantity
50/- quantity- Refund will be through store credits which are valid for a year (instantly after product is picked)
100/- quantity - Refund to bank, after product is received back in our warehouse and QC is done.
You will be able to select the refund mode while filing for the same.
Company reserves the right to deny or revoke replacement / refund if product received back is damaged / used / incorrect.
All Products except Customized ones and tiebacks are eligible for returns & exchange. Product to be returned / exchanged has to be unused and in original packaging. Return/ Exchange request has to be raised within 7 days of order delivery.
COD charges / express delivery charge / other charges except base product charges are not eligible to be refunded.
*Maximum times an order can be exchanged is 2. After that order cannot not be exchanged / returned
*On some pin codes, our return pickup service might not be available. In such cases we will ask you to courier us back the product and the convenience charge is not levied in this case.
*There can be 2-3" variation in the width of the products as it uncontrollable in bulk production. Such variations will not be counted under defect
Note: Our refund policy has been changed on 31st December 2022, so any returns filed prior to that will adhere to the old refund policy where our refund mode was only STORE CREDITS
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The dohar was soft n comfortable. Only suggestion is plz come out with mulmul dohars
100% cotton, unique design, same as shown in picture, graceful and stylish. Recommend to buy.
Very soft and light and easy to wash. Highly recommend this product.
The curtains have enhanced the color and the overall beauty of the bedroom. Totally Love it. The price is very reasonable considering the quality of the cloth and the overall finish. I have always liked Urban Space for their commitment to quality.
They look very pretty! Totally worth it
This was my first purchase and was very happy with the fabric and the quality of the curtains. Hope to purchase a few more from you but request you to include more varieties to help us in making the right choice. The product was also packed very well and came on time. Hope you maintain the same service quality in the future.
The curtains are pretty, of good quality of cloth and print.
It is amazing, soft to feel and looks classy
Will tell one and all to buy from urban space
Very nice. Good feel. Good length.
As expected keeps warm
Quality is good, a little overpriced though.
This colour is looking so fresh and the quality is just great !
Urban Space Ikat curtains has brightened my guest bedroom. I was impressed with the customization carried out as well. A perfect fit to the room's long windows.
All the products I ordered are of excellent quality and worth the price. I shall keep buying more from this store.
I give a 10 out of 10 rating to this store.