Shipping is on us!! No minimum order value. Enjoy Shopping. Orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within maximum 2 working days, unless there is some stock / long holiday situation in which case you will be notified. Transit time for metro cities is 2-3 days, 3-5 days for tier 1 & tier 2 cities and 5-7 days for all others pin codes. Sometimes there are delays caused in transit due to various issues at courier company's end. In such circumstances you can contact us and we will escalate it to the concerned company. We specially request customers not to accept Tampered shipments and also take a parcel opening video which will help us to vet for any claims of wrong or incomplete order received.
We accept COD orders, but may limit deliveries to some pin codes. COD orders are charged additionally to cover the COD collection charges borne by the company, and this depends on the value of the order. COD orders are additionally verified by our team, either on call or whatsapp, before shipping them. So COD orders take an extra day or two to be shipped. Also in 25-30% of COD orders, we see delivery failure owing to multiple reasons and so we encourage to make a prepaid order to avoid missing out on your products. Our shipping partners do not provide OPEN PACKAGE facility, which means customers are handed over shipment after COD amount being paid.
EXCHANGE & RETURNS
Exchange / Return Policy - No questions asked!!
We want you to find the perfect fit for your home, so we are happy to exchange or take returns without putting any sort of conditions on your choices. And to make it smoother, the entire process is online without any manual intervention. You can head on to our Returns/Exchange page and file for the same. You don't need an account also, just order id and phone number/email id used while booking order.
Once the request is received, product will be picked up from your doorstep. Once we receive the product and is done QC at our end, we process the exchange order in case or exchange request or process the refund in case of return request. There is a charge of Rs.100/- per order item to be exchanged / returned. Eligible amount for refund is given in the form of Store credits only which has 1 year validity.
All Products except Customized Sizes/ Rugs/Carpets/Mats/cushions are eligible for returns & exchange. Product to be returned / exchanged has to be unused and in original packaging. Return/ Exchange request has to be raised within 5 days of order delivery. Any delivery charge or special request charge paid during order booking will not be refunded.
*On some pin codes, our return pickup service might not be available. In such cases we will ask you to courier us back the product.
Flash saleon Carpetsuse code CARPET25
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Awesome quality.....keep it up team urban space....i am permanent customer now
The look is beautiful and its quite thick cotton
I am loving different shades that is produced at different times depending on the sun light
I purchased curtains. The delivery was super fast. Curtains texture was very good and reasonably priced. A happy purchase.
It's one of the best quality material,ever seen in market..Keep up good product..
Loved the curtains . Material is good . Satisfied with my purchase
I love these curtains! Exact as to that of the images in website. Good quality
The curtain looks amazing, feels amazing! And what value for money! Will be ordering a second pair as well!
Very good cotton. I had customised the length for all 4 of my curtains which was done perfectly!
Quality and Size are perfect,I like it
Nice material as shown .must buy curtain.happy to buy with urban space😊😊😊
Nice material and print as expected.must buy curtain. Customer service is so good they attend each issue seriously.happy to buy with urban space😊😊😊
Bought these curtains for door n window . Total blackout as mentioned. Curtains look rich
Picture shows white colour but the colour of bed sheet is like pale yellow .. but the product is cute and cotton.