There was a lot of expectation from this product especially considering the quality of normal/blackout curtains they make.
Disappointed with this bed runner in particular
Shipping is on us!! No minimum order value. Enjoy Shopping. Orders are shipped through registered domestic courier companies and /or speed post only. Prepaid orders till 2 PM are generally shipped same day from our warehouse, unless its a customized order or there are few products in order which are not in ready to dispatch stage. Transit time for metro cities is 4-5 days, 5-6 days for tier 1 & tier 2 cities and 6-8 days for all others pin codes. Sometimes there are delays caused in transit due to various issues at courier company's end. In such circumstances you can contact us and we will escalate it to the concerned company. We specially request customers not to accept Tampered shipments and also take a parcel opening video which will help us to vet for any claims of wrong or incomplete order received.
Express shipping is available for Metro and Tier 1 cities at an additional cost. Under this method, the delivery timeline is D + 3 days , where D is the date of order. In some cases of long holidays or other such circumstances, there can be delay. If the delay is more than D+4 days, we will refund the express shipping charge to you. However in case of returns/ exchanges, the express shipping charge is not refunded. Also express shipping charge is not valid for Customized orders
We accept COD orders, but may limit deliveries to some pin codes. COD orders are charged additionally to cover the COD collection charges borne by the company, and this depends on the value of the order. COD orders are additionally verified by our team, either on call or whatsapp, before shipping them. So COD orders take an extra day or two to be shipped. Also in 25-30% of COD orders, we see delivery failure owing to multiple reasons and so we encourage to make a prepaid order to avoid missing out on your products. Our shipping partners do not provide OPEN PACKAGE facility, which means customers are handed over shipment after COD amount being paid.
EXCHANGE & RETURNS
Exchange / Return Policy - No questions asked!!
We want you to find the perfect fit for your home, so we are happy to exchange or take returns without putting any sort of conditions on your choices. And to make it smoother, the entire process is online without any manual intervention. You can head on to our Returns/Exchange page and file for the same. You don't need an account also, just order id and phone number/email id used while booking order.
Once the request is received, product will be picked up from your doorstep. Once we receive the product and is done QC at our end, we process the exchange order in case or exchange request or process the refund in case of return request. There is a convenience charge of Rs.100/- per qty to be exchanged / returned. For qty >= 3, the charge would be 75/- per qty. Eligible amount for refund is given in the form of Store credits only which has 1 year validity.
*Maximum times an order can be exchanged is 2. After that order cannot not be exchanged / returned
*On some pin codes, our return pickup service might not be available. In such cases we will ask you to courier us back the product and as you will be bearing the cost of courier, the reverse shipping charge or convenience charge will not be levied
All Products except Customized Sizes/ Rugs/Carpets/Mats are eligible for returns & exchange. Product to be returned / exchanged has to be unused and in original packaging. Return/ Exchange request has to be raised within 5 days of order delivery. Any delivery charge or special request charge paid during order booking will not be refunded.
There can be some color variations arising between catalogue pictures and real products due to different screen resolutions and also as the printed lots of fabric gets refreshed every 15 days. So such smaller color variations or the variation in 2 different orders do not come under 'Defect' from company's end. We will try to resolve but reverse shipping charges will apply for such cases.
Bohemian Cotton RugsThick Natural Cotton | Anti Skid | Easy to carry
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It's the most beautiful curtains ever..must buy .request urban space to please add more designs in the same fabric..want to buy more curtains for my home in same fabric.
Loved the prints and also the texture.
Very gud experience with the team prompt answers very much clear about everything no confusion. Received order very gud eye pleasing with nominal pricing.Definitely going to buy again ❤️
I got these for my bedroom window. The delivery was quick. I am absolutely in love with the Drapes.
I got these customised for my balcony door. The process was easy and quick. I am absolutely in love with the Drapes. I paired them with similar lenin ones.
Curtain is mix of bright and dull colour which make our living room lively but subtle at the same time. Quality is very nice.
Purchased a set of this curtain for my house. totally satisfied with it's black out properties. These curtains for doors and windows give an elegant look to my house. Value for money.
Regarding the green curtains i bought recently.....we like them, except a lighter/ paler green would have been better. Never the less,we like them!.
Good quality and rich look
Nice quality go for it
Very cosy ,soft light weight comforter that I use .
It's the best I have bought yet