100% Cotton Mustard Curtains, Pack Of 2 - Ropeknots
Exchange / Return Policy
No Questions Asked!!
Beautiful Spaces. That’s all we want. So anything that you don't absolutely love, we accept Return / Exchange without any questions. You can file the same on the website itself and entire process is online. So shop without worrying about returns or you being stuck with products you don't love.
Link to file Exchange / Return
Process & Schedule of Charges (Exchange)
Charges - NIL (ZERO).
Tentative Process time - 10 days from day of filing exchange
Process : File exchange on website, wait for products to be picked up. Once we receive the products back & QC is done, we initiate the exchange order.
In case the new order amount is higher and you are opting for a different product, you can pay via the link auto generated via razor pay else . In case you want to opt variants in the same design (Colour or size change) our team will message you on WhatsApp for paying the difference and if the amount is lower, we will issue Store Credits.
Under Returns, we give you 2 option of Refunds - Store Credits & Bank Refund.
Process & Schedule of the same are as below
Store Credits - Most used method by our customers.
Charges - NIL (ZERO).
Tentative Process time - 4-5 days from day of filing return
Process : File return on website, wait for products to be picked up. Once we receive the products back & QC is done, we issue the store credits.
No amount is deducted from item / order value and the store credits will have 1 year validity. You can purchase any product using the same from our webstore.
Bank Refund - Non smart way to return products.
Charges - Rs. 100/- per item qty or 10% of order value, whichever is higher.
Tentative Process time - 14-15 days from day of filing return
Why do we charge - We have to bear 2 side shipping which is approximately 300 per order (1.5 kg) for us, against which we are charging 1/3rd only - that is 100/- per qty.
Examples of charge deduction
CASE A: If your order has 2 qty of a single product, and order value is 1800/- then return charge deduction will be 200 (2 x 100).
CASE B: If your order has 2 qty of a single product, and order value is 2200, then return charge deduction will be 220 (10% of 2200)
Refund Amount = Order amount - Return Deduction
Process : File return on website, wait for products to be picked up. Once we receive the products back & QC is done, we initiate bank refund. After initiating bank refund, it can take up to 3-4 working days to reflect in your account.
Note : Refund for COD orders will be strictly through STORE CREDITS only.
Important points to note:
- Return/ Exchange request has to be raised within 7 days of order delivery.
- All Products except Customized ones and tiebacks are eligible for returns & exchange. Product to be returned / exchanged has to be unused and in original packaging.
- Company reserves the right to deny or revoke replacement / refund if product received back is damaged / used / incorrect.
- For damaged / defective item received, we will send replacement product or give STORE CREDIT, but will not cancel the order or issue bank refund.
- Any delivery charge (COD / Express) paid while ordering will not be eligible for refund.
- Maximum times an order can be exchanged is 2. After that order cannot not be exchanged / returned.
- Carpets/Blankets can be exchanged only once. if 2nd time exchange is required, exchange fees of 500/- will be applicable. Please refer to the details mentioned on the product/catalogue.
- On some pin codes, our return pickup service might not be available. In such cases we will request you to courier us back the product. Reimbursement for the same is 50/- per item quantity sent back.
- Cancellations will only be possible till the order has not been dispatched from our warehouse.
Note: Our refund policy has been changed w.e.f 15th September 2023, so any returns filed prior to that will adhere to the old refund policy.
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beautiful, soft and warm with good qulity
Excellent product very happy
The curtains carry a quality material, thick and non transparent. Adds a cool decor to my living room. Nice buy for me.
I received a set of 3 cushion covers with floral print. Fits perfectly on the 16'×16' cushions. Thank you for sending them.
Beautiful curtain with nice multi colour and very good fabric. I really like it
Very nice green colour with garnished edges
Urban space have been very cooperative, prompt and also provide a great living space for anyone. Any form of request they will deal with straight away without a delay. They have supported me all the way through my first tenancy and also know that they will continue to do so for anyone else I know 100% for fact they are the best letting agency out there. The process is also so simple and easy to deal with and matter what I will ensure I continue to keep reviews up regarding their great service. To ensure that they are taking the right person on a full review is covered without any exceptions the landlord is great, and I have direct access to the landlord whenever have needed. Anything that is required is provided within the first instance, which is very much appreciated.
It's dull looking have requested for an exchange but you have not responded anything... disappointed
Very good quality and as expected.
Amazing fabric . Very good quality
Super happy with my purchase ❤️
Beautiful design and good fabric.
The curtains are so beautiful....just dont think and buy
So beautiful so elegant just like wow
Why should I buy cotton curtains for my home?
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Why Urban Space’s cotton curtains are the best choice?
When it comes to creating a cosy home, there's nothing quite like the right window treatment. That's why Urban Space's cotton curtains are the perfect choice for anyone looking to add some warmth and texture to their living space. Made with high-quality cotton fabric, these curtains are both soft and durable, ensuring that they'll last for years to come. Plus, their neutral colours and classic designs make them a timeless addition to any room, whether you're decorating a modern loft or a cosy cottage. So if you're looking for curtains that are both stylish and practical, look no further than Urban Space.
Is cotton a good material for curtains?
When it comes to choosing the perfect curtains for your home, it's important to consider the material they are made of. One popular option that you may come across is cotton. Cotton is known for its durability and versatility, making it an excellent choice for curtains. Not only does it provide a soft and natural look to your space, but it also allows for natural light to filter through. Urban Space offers a wide range of cotton curtains in various textures and colours to suit any decor style. Whether you prefer a classic or modern look, cotton curtains can add a touch of elegance to your windows while also providing practical benefits.
Can cotton curtains block light?
When it comes to home décor, curtains can play an important role both aesthetically and functionally. But with so many options out there, it can be tough to choose the right one for your needs. If blocking light is a priority for you, you might be wondering if cotton curtains can do the job. The answer is yes, cotton curtains can certainly block some light. While they may not be as effective at completely blocking out sunlight as other materials, they do offer a nice balance of privacy and natural light. If you're looking for cotton curtains that offer a bit more light-blocking ability, it's worth considering ones with a thicker density or adding a blackout lining. At Urban Space’s online store, we offer a wide selection of cotton curtains in different styles and colours to suit your needs and taste.