Aurora Modern Area Rugs, Ca...
Shipping is on us!! No minimum order value. Enjoy Shopping. Orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within maximum 2 working days, unless there is some stock / long holiday situation in which case you will be notified. Transit time for metro cities is 2-3 days, 3-5 days for tier 1 & tier 2 cities and 5-7 days for all others pin codes. Sometimes there are delays caused in transit due to various issues at courier company's end. In such circumstances you can contact us and we will escalate it to the concerned company. We specially request customers not to accept Tampered shipments and also take a parcel opening video which will help us to vet for any claims of wrong or incomplete order received.
We accept COD orders, but may limit deliveries to some pin codes. COD orders are charged additionally to cover the COD collection charges borne by the company, and this depends on the value of the order. COD orders are additionally verified by our team, either on call or whatsapp, before shipping them. So COD orders take an extra day or two to be shipped. Also in 25-30% of COD orders, we see delivery failure owing to multiple reasons and so we encourage to make a prepaid order to avoid missing out on your products. Our shipping partners do not provide OPEN PACKAGE facility, which means customers are handed over shipment after COD amount being paid.
EXCHANGE & RETURNS
Exchange / Return Policy - No questions asked!!
We want you to find the perfect fit for your home, so we are happy to exchange or take returns without putting any sort of conditions on your choices. And to make it smoother, the entire process is online without any manual intervention. You can head on to our Returns/Exchange page and file for the same. You don't need an account also, just order id and phone number/email id used while booking order.
Once the request is received, product will be picked up from your doorstep. Once we receive the product and is done QC at our end, we process the exchange order in case or exchange request or process the refund in case of return request. There is a charge of Rs.100/- per order item to be exchanged / returned. Eligible amount for refund is given in the form of Store credits only which has 1 year validity.
All Products except Customized Sizes/ Rugs/Carpets/Mats/cushions are eligible for returns & exchange. Product to be returned / exchanged has to be unused and in original packaging. Return/ Exchange request has to be raised within 5 days of order delivery. Any delivery charge or special request charge paid during order booking will not be refunded.
There can be some color variations arising between catalogue pictures and real products due to different screen resolutions and also as the printed lots of fabric gets refreshed every 15 days. So such smaller color variations or the variation in 2 different orders do not come under 'Defect' from company's end. We will try to resolve but reverse shipping charges will apply for such cases.
*On some pin codes, our return pickup service might not be available. In such cases we will ask you to courier us back the product.
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Flash Deal on Bath matsAdditional 15% off code - MAT15
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Excellent quality, prompt delivery as per specs given.
It exceeded my expectation. Just buy it. It looks very unique and beautiful on table. Highly highly recommended. The cloth material is execellent.
Happy with the product
Curtains are beautiful, heavy material and seem to be long lasting. They add grace to bedroom.
Beautiful curtains and excellent quality!
The curtains are very beautiful and good quality and worth for money.
Curtains are very good quality.But I didn't receive the free cushion covers as promised.
Very beautiful curtains
Look elegant and very supportive back end team.
Have brought curtain and bedsheet from this site...veryone likes at my home.
Extremely beautiful and elegant curtains, nice fabric and print, added a positive vibe to my room, and had a great experience with the help desk team 👍 Thank you so much ❤️
The curtain is transculent and allows partial light pass through which is great for in room lighting and blocking out the excess brightness. The curtain feels aesthetically pleasing and luxurious when out on.
Very good product
I received a different product instead of the peach colour shown.
as I expected